Client overview
Overall, a client is a comprehensive financial institution that serves the needs of both individuals and businesses. This company provides a variety of services related to banking, investments, and financing. In addition to traditional banking services, it provides wealth management, insurance, and investment services. Additionally, customers can access their accounts through online banking and mobile applications.
Challenges
As more people look for convenient and contactless payment options our client wanted to implement Apple Pay which allows users to make purchases using their mobile devices instead of traditional payment methods like cash or credit cards. And that’s the point where MuleSoft comes onstage.
Basically, MuleSoft can help simplify and streamline the implementation of a digital wallet platform by providing powerful integration capabilities and tools for managing and analyzing data. Moreover, MuleSoft can also help with the management of APIs that are used by the digital wallet platform, ensuring that they are secure, scalable, and can handle high volumes of transactions.
There are several reasons why people may choose to use Apple Pay:
- Convenience: With Apple Pay, users can make purchases quickly and easily using their Apple devices, without the need to carry around physical cards or cash. This can be especially useful for people who frequently make small purchases or who don’t want to carry a bulky wallet.
- Security: Apple Pay uses encryption and tokenization to protect users’ personal and financial information, making it a more secure way to make payments compared to traditional methods.
- Contactless payments: In light of the COVID-19 pandemic, many people are looking for ways to make contactless payments to avoid touching high-touch surfaces such as cash or card readers. Apple Pay allows users to make payments without physically touching anything.
- Loyalty programs: Some retailers and credit card issuers offer loyalty programs or rewards for using Apple Pay, which can incentivize people to use the service.
Solution
In general, with the joint integration of MuleSoft, Visa, financial institutions, and Apple lab, we were able to implement the solution into a mobile app in 1.5 months. We also connected various services and the ability to add debit cards to the app.
The process is like this: Add a card, delete a card, and digitize the card. The user adds a card, it is tokenized, a digital card is created, and the user is able to use the card. Despite the fact that there are 3 systems and a mobile app involved in the chain, we have significantly improved the speed of the user experience. The card is added to the app in a matter of just a few miles of seconds.
