Leadex Systems

Salesforce Financial Services Cloud

Implement Salesforce Financial Services Cloud with a team that also builds the integrations behind it, so advisors and service teams see real data from core banking, cards and payments.

Our approach

  1. 01

    Discover

    Map journeys, data and the systems FSC must read from and write to.

  2. 02

    Design

    Data model, security and integration architecture, aligned with your regulator's requirements.

  3. 03

    Build and integrate

    Configure FSC and connect it to core systems through governed MuleSoft APIs.

  4. 04

    Launch and improve

    Phased roll-out, adoption support and a backlog for the next releases.

Expertise

Onboarding

Digital customer onboarding

KYC, document collection and account opening flows in FSC.

360° view

Customer and household 360

Accounts, products and interactions from core systems in one view.

Service

Service and case management

Complaints, requests and SLAs for retail and corporate clients.

Integration

Core banking integration

Real-time and batch APIs between FSC, core banking, cards and payments.

Frequently asked questions

Do you implement FSC without MuleSoft?

Yes, but most banks need real-time data from core systems, so we usually design the integration layer together with FSC.

Can you take over an existing FSC org?

Yes. We start with a review of the org, data model and integrations, then agree a plan.

Planning an integration — or stuck in one?

Book 30 minutes with a senior Leadex architect and leave with a second opinion on your architecture.